Ascent Wellness LLC Terms of Service
Effective Date: June 5, 2026
SMS Messaging Terms & Compliance
1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Ascent Wellness LLC through our website, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer communications.
2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially.
3. Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to web@ascentwellness.com or call +1 516-865-7286 during business hours.
4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule.
6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction: You must be 18 years or older to participate in our SMS program.
8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy.
General Terms
This website (the "Site") is owned and operated by Ascent Wellness LLC. By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site.
We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website.
Intellectual Property Rights
This Site and all the materials available on the Site are the property of Ascent Wellness LLC and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws.
Disclaimers
The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied.
Termination
We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or unlawful.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the state in which Ascent Wellness LLC operates.
Changes to Terms of Service
We may update these Terms from time to time. The latest version will always be available on our website with the effective date.
Contact Us
Ascent Wellness LLC
Phone: +1 516-865-7286
Email: web@ascentwellness.com
15 Grumman Rd W Suite 1500, Bethpage, NY 11714
By using our website and services, you consent to these Terms of Service.